Delivery Info & Refunds
Thanks for shopping with HetoGrow. Please be guided by the below information in addition to your our general terms and conditions.
Shipping and Delivery
We ship from London, UK and from Lagos, Nigeria. Shipping and Delivery is the charge for internet order processing, item selection, packaging, transport and handling. We don’t guarantee delivery times, but we do our best to ensure express/next day delivery using third party courier companies. We only offer express delivery as a policy to ensure your order is processed and treated as priority shipment so that you receive it quickly and begin to enjoy your product(s).
Returns and Replacements
We want you to be completely happy with your HetoGrow order. If for any reason you are not satisfied, we will gladly accept your timely return subject to our warranty and general terms and conditions. Follow the link for information about our Product Returns process.
Note that you have 7 calendar days from delivery date to return an item. To be eligible for a return, your item must be unused and in the same condition that you received it. The item must not be damaged in any form whatsoever. Your item must be in the original packaging and you will be required to present the receipt or other proof of purchase. HetoGrow Entertainment showbiz tickets are non refundable due to the nature of the business.
If you are unsure about any aspect of our policies or require additional information, please
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UK: +44 207 993 4560 Nigeria: +234 808 577 1225; 0908 330 2548 - 2549 Or Call 0702 031 4889 HetoGrow